These Terms & Conditions govern your use of the ach365 platform, including all casino games, sports betting services, payment transactions, and account management features. Please read them carefully before registering or using any ach365 service.
A summary of the key areas governed by the ach365 Terms & Conditions. All details are set out in full in the legal text below.
Players must be aged 18 or above. One account per person. Accurate personal information is required at registration. ach365 reserves the right to verify identity at any time and suspend accounts that do not meet eligibility requirements.
All transactions are processed in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, or local bank transfer. Minimum deposit is ৳100. Withdrawals are subject to identity verification and may take up to 72 hours for bank transfers.
All bonuses and promotional offers are subject to wagering requirements specified at the time of issue. Bonus funds cannot be withdrawn until wagering conditions are met. ach365 reserves the right to modify or withdraw any promotion at any time.
Cheating, collusion, use of automated betting software, or any attempt to exploit technical errors is strictly prohibited. Accounts found in breach of fair play rules will be suspended and any associated funds may be forfeited pending investigation.
ach365 provides deposit limits, session time alerts, and self-exclusion tools inside every account. Players who believe gambling is adversely affecting them are encouraged to use these tools or contact our support team. This platform is strictly 18+.
Personal data collected at registration and during account use is handled in accordance with the ach365 Privacy Policy. 256-bit SSL encryption protects all data in transit. ach365 does not sell personal data to third parties.
Important Notice: By accessing or using any part of the ach365 platform — including registration, depositing funds, placing bets, or playing casino games — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must not use the ach365 platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ach365 ("ach365", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://ach365.app and its associated subdomains and mobile interfaces (collectively, the "Platform").
By creating an account, logging in, depositing funds, or otherwise accessing or using the Platform in any manner, you acknowledge that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. These Terms apply to all users of the Platform, including registered players, visitors, and any other person who accesses or uses any part of the Platform.
ach365 reserves the right to update, amend, or replace these Terms at any time. Where a material change is made, reasonable notice will be provided via the Platform or by email to your registered address. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms should be read in conjunction with the ach365 Privacy Policy and any applicable game-specific rules, bonus terms, or promotional conditions published on the Platform from time to time. In the event of any conflict between these Terms and any supplementary rules, these Terms shall prevail unless the supplementary document expressly states otherwise.
Use of the ach365 Platform is subject to the following eligibility requirements, which must be satisfied at all times during your use of the Platform:
18+ Strict Enforcement: ach365 employs identity verification procedures to confirm the age of all players. Any account found to belong to a person under the age of 18 will be closed immediately and all deposits, winnings, and bonuses will be forfeited in their entirety. ach365 reserves the right to request age verification documentation from any player at any time.
To access the full range of services offered by ach365, you must create a registered account. The registration process requires you to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address in Bangladesh, a valid email address, and a mobile phone number.
You warrant that all information provided during registration and at any subsequent point is truthful, accurate, and up to date. You must promptly notify ach365 of any change to your registered details by updating your account profile or contacting customer support. ach365 will not be held liable for any loss or inconvenience arising from your failure to maintain accurate account information.
ach365 reserves the right to refuse any registration application, or to close any existing account, at its sole discretion and without obligation to provide a reason, subject to applicable law. In particular, ach365 will refuse or close accounts where:
Upon successful registration, ach365 will create a BDT-denominated wallet for your account. All deposits, wagers, winnings, bonuses, and withdrawals are processed through this single wallet in Bangladeshi Taka.
You are solely responsible for maintaining the confidentiality and security of your ach365 account credentials, including your username and password. You must not share your login credentials with any third party, and you must take all reasonable steps to prevent unauthorised access to your account.
ach365 strongly recommends that you use a strong, unique password for your account and that you enable any two-factor authentication options that may be made available on the Platform. You must not access another player's account under any circumstances.
You agree to notify ach365 customer support immediately if you become aware of, or reasonably suspect, any unauthorised access to or use of your account. ach365 will investigate all reported incidents but cannot guarantee that it will be able to prevent or reverse any transactions that occurred prior to notification.
ach365 will not be liable for any loss or damage arising from your failure to comply with your account security obligations. Any activity carried out using your account credentials will be deemed to have been carried out by you, unless you have previously notified ach365 of a suspected security breach in accordance with this section.
Security Tip: ach365 will never ask for your password by email, phone, or chat. If you receive any communication requesting your password or sensitive account information, please contact our support team immediately at [email protected].
All financial transactions on the ach365 Platform are conducted exclusively in Bangladeshi Taka (৳). ach365 does not accept deposits in foreign currencies and does not apply currency conversion to any transaction.
Accepted deposit and withdrawal methods include: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank transfer, BRAC Bank transfer, Islami Bank transfer, and Sonali Bank transfer. The available methods and any applicable minimum or maximum transaction limits will be displayed at the time of deposit or withdrawal.
Deposits: The minimum deposit is ৳100. Deposits via bKash, Nagad, and Rocket are typically credited to your ach365 account immediately upon confirmation of payment. Bank transfer deposits may take longer depending on the processing times of the relevant financial institution. ach365 does not charge a fee for deposits, but your payment provider may apply their own transaction charges.
Withdrawals: Withdrawals are available to fully verified accounts only. ach365 reserves the right to request identity verification documents before processing any withdrawal. The minimum withdrawal amount is ৳500. Withdrawals to bKash, Nagad, and Rocket are typically processed within minutes of approval for verified accounts. Bank transfer withdrawals may take up to 72 business hours. Withdrawals may only be made to a payment method that has previously been used to deposit funds into the account, or to a method verified as belonging to the account holder.
Anti-Money Laundering: ach365 complies with applicable anti-money laundering obligations. ach365 reserves the right to delay or withhold any withdrawal pending completion of enhanced due diligence procedures where required. In the event of suspected money laundering or fraudulent activity, ach365 may freeze the account and report the matter to the relevant authorities without prior notice to the account holder.
Funds in your ach365 wallet are held exclusively for the purpose of gaming activity on the Platform. ach365 does not pay interest on wallet balances. Player funds are kept separate from ach365 operational funds.
ach365 offers bonuses and promotional offers to players from time to time. All bonuses and promotions are subject to the specific terms and conditions published alongside each offer at the time of issue. In the event of any conflict between a bonus-specific term and these general Terms, the bonus-specific term shall prevail in respect of that bonus only.
General conditions applicable to all bonuses include the following:
Players are advised to review the full terms of each promotional offer before opting in. If you are unsure about any bonus condition, please contact our support team at [email protected] before claiming.
ach365 offers a range of gaming products including slot games, live casino table games, crash games, and sports betting markets. Each product category and individual game may be subject to specific rules that supplement these Terms. Game-specific rules are accessible within the relevant game or betting market interface.
By placing a bet or initiating a game round, you acknowledge that you have reviewed and accepted the applicable game rules and odds. All bets and game outcomes are final once the relevant round or event has been settled. ach365 does not accept responsibility for any bets placed in error by the player.
Sports Betting: ach365 offers pre-match and live in-play betting markets across cricket (including BPL, IPL, ICC T20, Bangladesh Tigers internationals), football, kabaddi, and other sports. Odds are subject to change at any time prior to settlement. ach365 reserves the right to void any bet where a technical error, data feed error, or manifest pricing error has occurred.
Live Casino: Live casino games are operated by third-party studio providers including Evolution Gaming and Ezugi. The rules of live table games are governed by the rules displayed within the relevant game interface. ach365 acts as the intermediary between the player and the game studio and is not the operator of the live studio environment itself.
Game Malfunctions: In the event of a game or technical malfunction that affects the outcome of a game round or bet, the affected round or bet may be voided and stakes returned to the player's wallet. ach365's decision on any malfunction dispute is final.
The following conduct is strictly prohibited on the ach365 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
Enforcement: ach365 employs active monitoring tools to detect prohibited conduct. Where a breach is identified, ach365 reserves the right to suspend the account, withhold pending withdrawals, void relevant bets, and, where required by law, report the matter to the Bangladesh Financial Intelligence Unit or other applicable authorities.
All content on the ach365 Platform, including but not limited to text, graphics, logos, game interfaces, software, data compilations, and all other materials (collectively "Content"), is the property of ach365 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include any right to:
All trademarks, service marks, and trade names displayed on the Platform are the property of their respective owners. Nothing in these Terms confers on you any licence or right to use any trademark without the prior written permission of the relevant owner.
ach365 is committed to providing a safe and responsible gaming environment for all players across Bangladesh. Gambling is intended as a form of entertainment. ach365 actively discourages problem gambling and provides a range of tools designed to help players manage their gaming activity.
The following responsible gaming tools are available free of charge to all registered ach365 players:
If you believe that your gambling is causing harm to yourself or others, we strongly encourage you to contact the ach365 support team at [email protected] or visit the Responsible Gaming page for further guidance and resources.
18+ Only: ach365 is strictly an adult platform. If you are concerned that a minor may have access to your account or your payment methods, please contact us immediately. We will take all necessary steps to restrict access and investigate the matter.
To the fullest extent permitted by applicable law, ach365 and its officers, directors, employees, agents, partners, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, arising out of or in connection with:
ach365's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your ach365 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude ach365's liability for fraud, gross negligence, or any other matter for which liability cannot be excluded or limited under applicable law.
ach365 reserves the right to amend these Terms at any time. Any amendments will be published on the Platform, and where the changes are material, ach365 will endeavour to provide advance notice via email to your registered address or via an in-platform notification.
Your continued use of the Platform after the publication of amended Terms constitutes your acceptance of the updated Terms. If you do not agree with any amendment, you must stop using the Platform and may request closure of your account by contacting customer support.
The date on which these Terms were last updated is displayed at the top of this document. We recommend that you bookmark this page and review it periodically to stay informed of any changes.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which ach365 operates.
In the event of any dispute between you and ach365 arising out of or in connection with your use of the Platform, the parties agree to attempt to resolve the dispute amicably in the first instance by contacting ach365 customer support at [email protected]. ach365 will endeavour to respond to all formal disputes within ten (10) business days.
If a dispute cannot be resolved through direct negotiation, ach365 may refer the matter to an independent dispute resolution process. The outcome of any independent review process shall be binding on both parties, subject to applicable law.
Nothing in this section shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where necessary to protect their rights pending resolution of any dispute.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the ach365 Platform, please contact our customer support team. Support is available 24 hours a day, 7 days a week, operating in Bangladesh Standard Time (BST, UTC+6).
Email (plain text — not a link): [email protected]
When contacting support regarding a specific issue with your account, please include your registered username and a description of the matter so that our team can assist you as efficiently as possible. ach365 will not request your password, PIN, or full payment card details via any communication channel.
ach365 is committed to resolving all player queries promptly and professionally. We value every player who chooses to use our Platform and take all feedback — whether positive or critical — seriously as part of our ongoing commitment to improving the ach365 experience for players throughout Bangladesh.
Now that you have reviewed our Terms & Conditions, explore the full ach365 experience — cricket betting, slots, live casino, and more. All services are available in Bangladeshi Taka via bKash and Nagad.